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| Help Travel Agents |
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Help |
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What is Club Amigos? |
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Club Amigos is a rewards programme for travel agents that provides rewards for the bookings made by members. Travel agents can earn points that they can exchange for free stays in Sol Meliá hotels or for other exciting gifts and services. See the "benefits" section in the Club Amigos pages.
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How can I join Club Amigos? |
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Just fill in the form to register. |
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How can I book a hotel using my points? |
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You can trade your points for free stays in Sol Melia hotels by contacting Sol Melia with an e-mail to clubamigos@solmelia.com. |
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How can I see how many Club Amigos points I' have? |
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If you register as an online user, you can check how many points you've got using the different options at any time. Just follow the instructions to get instant feedback. |
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What can I do if there is a mistake in my account? |
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If some points have not been correctly added to your account, you can claim the missing points online by using the missing points form and providing the information we need to process your claim. |
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How can I change my data? |
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If you have changed travel agent or branch, you should update your Club Amigos membership by contacting us by telephone or by e-mail at clubamigos@solmelia.com. |
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What can I do if I have forgotten my password? |
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Contact helpme.web@solmelia.com. |
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| << Back to Help |
