Sustainability
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7- -Social Value

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Company social projects are supported by our assets and human capital. Projects carried out in hotels aim to involve all of our staff as much as we possibly can. The following are just a few of the projects which have been carried out:

Solidarity Day Project

Solidarity Day is held one day each week in 30 Company resort hotels in the summer months. The main objective of the project is to raise awareness amongst our guests about the principles of sustainable development, local culture, environmental protection, solidarity and cooperation.

Travel is always an enriching educational experience for children, allowing them to discover new life experiences through which they may learn new values. Cultural activities carried out in hotels assist in transmitting messages and raising awareness about such important values as culture, creativity, teamwork, solidarity and sustainability.

The objectives of this project are:

  • To raise awareness amongst guests, particularly children, about solidarity, cooperation, environmental protection and sustainability.
  • To provide financial support for an educational project for vulnerable children.

The funds raised are donated to child education projects near our hotels, guaranteeing the sustainability of the project thanks to the involvement, participation and commitment of staff.

To ensure the development and continuity of the project, we seek a network-effect on growth, involving all of our different stakeholders. We also enjoy the cooperation of Save the Children Spain, assisting us both in ensuring transparency in the donation of funds and in defining the content of the developments for schools. We also enjoy the cooperation of Unilever in the financing of La Tierra en Peligro, one of the activities included in Solidarity Day.

The investment by Sol Meliá in materials and training in 2008 was 70,000 €, and the time spent by staff on the project reached 10,560 hours.

YEAR CHILDREN TAKING PART ADULT
TAKING PART
STAFF
TAKING PART
FUNDS RAISED €
2006 3,560 9,462.00 310 69,398
2007 4,377 20,434.00 217 75,407
2008 4,475 37,529.00 330 99,250

The funds were donated this year to the “Ponto Cidade Do Saber” project in Salvador de Bahía (Brazil). This project aims to help vulnerable children and teenagers by providing a mobile school in the Camaçari community (Bahía).

As part of our commitment to constant improvement, we also give our guests the chance to respond to a questionnaire on their satisfaction. This is a summary of 303 responses.

Do Solidarity Day activities help raise the awareness of your children?
YES NO NO RESPONSE
68.8% 10.2% 21.1%
How do you rate the solidarity activities?
Very interesting It’s OK Not what I was expecting NO RESPONSE
56.4% 32.3% 4.3% 6.9%
Would you recommend taking part in the activities?
YES NO NO RESPONSE
78.5% 3.3% 18.2%
Do you think this is something you will think about when you choose your next vacations?
YES NO NO RESPONSE
52.5% 37.6% 9.9%
If you have stayed here before, did the fact that Sol Meliá carry out this type of activities
influence your decision to book?
YES NO NO RESPONSE
22.1% 45.9% 32.0%

Case Study

Meliá and Tryp Brasil 21 (Brazil) assist with the Los Carteros de Brasilia (Postmen of Brasilia) project which has been running since 1994. The postmen were so moved by letters sent by children from poor areas to Father Christmas that they decided to buy gifts and deliver them to children personally. The Meliá Brasil 21 and Tryp hotels have been supporting the project for four years, involving both guests and staff, displaying the letters in the lobby and offering guests a chance to help out by donating gifts in the hotel. Over a 4 year period more than 600 gifts have been donated.