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Human Value

4- Human Value

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Bonus policy

Performance management is a strategic issue for Sol Meliá as it helps us achieve the company’s global objectives. The Performance Evaluation system is a human resource management technique that determines the performance of each employee in relation to a number of predefined objectives, and also allows:

  • The definition of a global Performance Evaluation system sensitive to the needs of the specific tasks of every position.
  • An increase in the direct impact of bonuses on the performance of every employee.
  • The alignment of company objectives with the objectives of every business area, division and department.

Performance Evaluation is an analytical process that is carried out systematically and periodically. At Sol Meliá employees are evaluated every year with a formal review and follow-up at least once every six months.

The objectives have the following characteristics:

  • The variable bonus assigned to the achievement of objectives is a percentage of gross annual salary.
  • There are four types of objectives: economic, strategic, quality and performance.
  • There are corporate objectives set by senior management in each area, and individual objectives, set by the business area for each employee that takes part in the variable bonus system.
  • The objectives are defined according to the employee’s position.
  • Currently 6,940 employees at Sol Meliá form part of the performance evaluation system.

Conciliation policy

Sol Meliá is making progress on the conciliation of private and professional lives through an analysis of flexible measures, maternity assistance and care for relatives. This was a result of the Workplace Climate survey carried out amongst employees.

Another measure introduced by the company is an early finish to the working day on Fridays in July and August.

Case Study

The Tryp Port Cambrils (Tarragona- Cambrils, Spain), in collaboration with the local Town Hall, sent 130 mattresses as humanitarian aid to Cuba after hurricanes Gustav and Ike hit the island. The renewal of mattresses on two floors at the hotel gave rise to the action, and the entire workforce at the hotel helped move and load the mattresses after they had finished their regular shift.